CASE STUDY
United Dumpsters
A full-stack quoting and lead platform for a family-run dumpster, junk-removal, and hauling company.
YEAR
2025
TYPE
Web & mobile apps
CLIENT
United Dumpsters
ROLE
Design & build
THE OVERVIEW
United Dumpsters has hauled waste around the DMV since 1994 — family-owned, no games, real people answering the phone. They wanted the website to feel exactly like that: fast, honest, and easy, so a contractor on a tight timeline could get a real quote without a sales dance.
The challenge
Their customers are juggling a lot — homeowners, contractors, property managers — and they’re usually in a hurry. A quote that needed a phone call and a callback was losing jobs to whoever answered faster.
So the site had to do two things at once: capture the lead cleanly and route it into how the team actually works, without making anyone feel handed off to software.
Partway in, deeper conversations with the family surfaced how the business really prices and routes jobs in the field — dumpster sizes, junk removal, demolition, bulk trash, material rules, delivery timing — so parts of the flow got rebuilt around the real workflow instead of the assumptions we started with.
WHAT I BUILT
Quotes as straightforward as the people behind them.
A quote in a couple of minutes
A short, plain-language flow takes someone from “I need a dumpster” to a real request in about two minutes — the size, the date, the address, done.
Leads that land where they’re useful
Every request flows straight into the team’s workflow with the details they need, so the family can keep doing what they’ve done since 1994 — just with less back-and-forth.
Room to automate later
The intake is structured so quoting, routing, and follow-up can be automated down the line — built to grow with the business rather than box it in.
THE OUTCOME
online quote requests — the phone-tag is gone, and a lead can land at 2am without anyone picking up.
from landing on the page to a real, sent quote — fast enough to win the contractor who’s in a hurry.
built to surface for dumpster-rental, junk-removal, and hauling searches across the region they serve.
NEXT PROJECT
My Best Cleaners
HAVE SOMETHING LIKE THIS IN MIND?
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